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Back in the days when our generation was being raised and educated, the only way of working was through a static office on a defined schedule. The generation before us had always been on the 9 to 5 time table in their small cubicles. As today's generation grew however, so did technology. And the advent of internet & everything digital has made it possible to change our work environments. No longer is it needed to stay tied down to an office space on a scheduled regime. The era of the Digital Nomad is upon us; people who can work from remote areas while being on the move. And so here, we discuss some of the effective ways how such a workforce can manage communications with their clients.
Perhaps this is the most important cornerstone to work on as a Digital Nomad. Knowing what is expected of you and the scope of your work is essential if one isn't in physical communication with clients or team members. As such, certain roles & responsibilities should be outlined from the get go to avoid any grievances. This also means that both sides hold up their end of the bargain. In terms of managing expectations, sometimes you might have to push back & say No. That's because clients cannot email you at 12am midnight and ask for last minute changes just because they think you have free time on your hands. Clearing the air on this issue can go a long way to forging an effective & lasting working relation.
If you're on the Route 66 driving across the U.S, surfing waves in Australia or lying on the beach in Bali, it doesn't mean you can afford to be unprofessional in your work. Whatever your work environment might be, one has to make sure that one is set up to succeed at their task. This means that a proper dress code (whenever needed) for video communications and of course, impeccable tech & internet connections. This obviously overlaps with managing expectations & knowing which part of the world the client is in & where you are so that communication timings can be decided mutually.
Use of Video Chat:
Video Chat can be your best friend and live safer if you're a Digital Nomad working from a remote location. Any tool can be used in this regard; be it Skype, Google Hangouts or even Facebook. Such tools should be utilized to maintain a more organic contact with the client; one that cannot be established through emails or chats. They can also prove to be a great tool in case you're working on a group project.
We've already done a post where we discussed the power of Collaboration tools. Different softwares in this regard can be used; ranging from Slack for team communications to Google Hangouts & Skype for the aforementioned Video chats. These collaborative tools are also the backbone of why the entire Nomadic way of working has become possible and integrating them properly into one's work regime can result in the greatest efficiency.
Managing Time Zones:
With all the perks of working as Digital Nomad also come the limitations. One of the most daunting one in this regard can be the difference in time zones of you and your clients. If such a situation arises, one should go back to point 1 and manage expectations right at the beginning of a working relation. In such cases, meeting timings and communication processes can be decided mutually as to make it convenient to both parties. With no contract signed & no office to go to, all that a Digital Nomad has is their reputation to forge a lasting work relationships. That can only be developed if such hick-ups are put to rest before developing.